Infinera Customer Services – Infinera Cloud Xpress Extended Hardware Warranty Support provides extended hardware warranty support for the period of 1 year. This service includes: Module return and/or repair (30 days from receipt) Hardware Revision – ECO Updates (as required) Failure Analysis and Customer Report.Price is calculated as a percentage of Hardware Sale Price (excluding one-time or bundle discounts) (Shippable Certificate ). Purchase of TAC Support is a prerequisite to ordering this service
Infinera Customer Services – Infinera Cloud Xpress Extended Hardware Warranty Support provides extended hardware warranty support for the period of 1 year. This service includes: Module return and/or repair (30 days from receipt) Hardware Revision – ECO Updates (as required) Failure Analysis and Customer Report.Price is calculated as a percentage of Hardware Sale Price (excluding one-time or bundle discounts) (Shippable Certificate ). Purchase of TAC Support is a prerequisite to ordering this service